Garmin repair cost. Repair conditions with and without warranty.

Hello, today we will discuss Garmin device repair with and without warranty. How is everything working, and what are the average prices for repairs? In some cases, repair of the Garmin watch does not cost anything.

I have joined many Facebook groups where many folks are talking about how good Garmin support is. Many Garmin users who deal with Garmin support say they rocks. So, let’s find out why.

Garmin device warranty repair

First of all, you need to check if your watch is still under warranty. Therefore, it is always a good idea to save the purchase documents. Since the warranty is valid from the date of purchase, confirmation of the date of purchase is required.

Garmin is probably one of the best customer focused customer service companies I have ever worked with.

Warranty apply:

• repair or replace any components that fail in normal use. That mostly means that if it is not your fault that the Garmin device is broken, then the warranty is valid.

Does not apply to:

• cosmetic damage (scratches, nicks and dents)
• consumable parts, such as batteries, unless product damage has occurred due to a defect in materials or workmanship.
• damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes.
• damage caused by service performed by anyone who is not an authorized service provider of Garmin.
• damage to a product that has been modified or altered without the written permission of Garmin.
• damage to a product that has been connected to power and/or data cables that are not supplied by Garmin.
• damage to a product that has been connected to AC adapters and cables that are not certified by UL.

Source:

It should be noted that different warranty conditions apply in different countries, which we will discuss further in the article.

Garmin Warranty in USA

• 1 year from the original date of purchase.
• Repairs have a 90 day warranty. If the unit sent in is still under its original warranty, then the new warranty is 90 days or to the end of the original 1 year warranty, depending upon which is longer.
• Garmin customer support.

Garmin Warranty in Europe

• In Europe Garmin watches have 2 years of warranty from purchase date.
• Repairs have a 90 day warranty.
• Garmin customer support.

Garmin Warranty in UK

• In United Kingdom Garmin watches have 2 years of warranty from purchase date.
• Repairs have a 90 day warranty.
• Garmin customer support.

Garmin Warranty in Canada

• In Canada Garmin watches have 1 years of warranty from purchase date.
• Repairs have a 90 day warranty. If the unit sent in is still under its original warranty, then the new warranty is 90 days or to the end of the original 1 year warranty, depending upon which is longer.
• Garmin customer support.

Garmin Warranty in Australia

• In Australia Garmin watches have 1 years of warranty from purchase date.
• They don’t mention anything about the 90-day repair warranty.
• Garmin customer support.

As you can see, the minimum warranty period is one year. However, in Europe, the warranty period is two years, as the European Union has adopted directives that require electronics manufacturers to provide 2-year warranties.

Stories from the forums about Garmin warranty

Some guy from the USA just broke the Garmin Venu screen. So Garmin, for changing the old watch to a new one, charged 116 USD. As you can see, the guy was happy about that deal.

As you already know, damage to the screen is not covered by the Warranty service, which is why he had to pay extra to change the watch.

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As you can see, in this situation, the Garmin watch was out of warranty, and there was a burnout for the pixel on the watch screen. So, Garmin, replace your old smartwatch with a new one. This person was even lucky twice. That says a lot about Garmin support.

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For this person, the warranty was already six months out. Garmin also replaced the watch with a new one without any questions. And there are countless such stories. Some believe that this is how Garmin creates a respected brand image.

Warranty replacement

This practice is mainly used in the USA. When they approve your Garmin watch replacement, you’ll have two options:

1. You can make a deposit for a replacement watch and they will ship out new watch immediately.
2. Use the pre-paid service to send your watch in. You wait until Garmin receives your watch. Garmin will then send you a replacement watch.

So what to do?

• First, you must check if your watch still has a valid warranty.
• Second, you need to contact Garmin support and tell them the situation.
• Third, listen to the solutions proposed by Garmin support and perform their suggested actions.

You can contact Garmin support here. If you are not from the USA, at the beginning of the article, there was a list of Garmin support for other countries.

Related articles:

• Does Garmin Fenix (Non-Sapphire) need a screen protector?
• How to update the Garmin watch manually (Alpha 22.73). Step by step.
• Can’t control the volume on the Garmin watch? That’s why.
• How accurate is Garmin body battery?

Conclusion

So, there may be no Garmin repair cost, but there may also be some. Everything depends on the situation. Every situation is unique, so you should contact Garmin support first, even if your watch is out of warranty.

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FAQ

Does Garmin sell bezels for newer Garmin watches?

Unfortunately, the bezels of newer Garmin watches (from Garmin Fenix 6) have an integrated GPS antenna. It would not be easy to replace. You can always go for the Garmin Fenix bezel cover, which doesn’t look bad.

Problem with Garmin Fenix buttons

Does the Garmin Fenix watch have soft or mushy click buttons? Garmin recommends a simple hack that even Garmin support sometimes suggests. If your watch is still not working after a few uses, you can place it in warm water for 10 minutes. Garmin Fenix watches offer excellent protection against water, so you don’t have to be afraid to do it.